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Privacy Policy

Privacy Policy

This Privacy Statement applies to the handling of your Personal Information in connection with all services and Web sites offered by Bubbleusa.com.

This Privacy Statement describes:

  • Why we collect Personal Information

  • What Personal Information we collect and when it is collected

  • How your Personal Information is used and protected

  • When and with whom your Personal Information is shared

  • How to contact us with questions or comments

Information We Collect. This Privacy Statement applies to Personal Information, which is information that Bubbleusa.com collects from you and other third parties that specifically identifies you as an individual.

Bubbleusa.com may collect your Personal Information when you:

  • Place an order from our catalog or on Bubbleusa.com.com or other Bubbleusa.com Web sites

  • Create an account on Bubbleusa.com.com or other Bubbleusa.com Web sites

  • Make a purchase at one of our retail stores

  • Return an item, make an exchange or submit a rebate

  • Inquire about our products or services or contact customer service

  • Sign up for Bubbleusa.com email or text-message updates or other promotional materials

  • Enter a Bubbleusa.com contest or sweepstakes

  • Are referred to us through a marketing promotion

  • Apply for a Bubbleusa.com credit card

  • Participate in a marketing survey, promotion or event

Personal Information that Bubbleusa.com collects from you may include:

  • Name

  • Address

  • Telephone number

  • Fax number

  • Email address

  • Transaction information

  • Enter a Bubbleusa.com contest or sweepstakes

  • Credit card, debit card or checking account information

  • Driver’s license number and expiration date (in conjunction with merchandise returns or credit checks for credit card applications)

  • Date of birth (in conjunction with promotions, credit card applications or credit checks)

  • Employment history (in conjunction with credit card applications)

  • Social Security Number (in conjunction with credit card applications)

Bubbleusa.com may also collect other information, including browsing activity on Bubbleusa.com Web sites, activity in response to Bubbleusa.com emails, location information, and aggregated or statistical information regarding use of our Web sites to improve site performance, product offerings, and promotions and targeted advertising. If you do not want to receive targeted advertising from Bubbleusa.com, please see the Cookies section below. If you do not want to receive email or other mail from us, please see the Choices section below.

Note: In order to provide you with a better shopping experience and to improve the quality of our services, we may combine Personal Information you submit under your account with other information that we may receive from you, from third parties or with other public information. We maintain this information, along with a record of your purchases, in restricted databases.

Some services provided by Bubbleusa.com require us to become temporary custodians of customers’ equipment, such as personal computers, that may contain Personal Information. It is Bubbleusa.com’ policy not to retain such information from customer equipment once the requested services are complete.

Bubbleusa.com does not knowingly collect Personal Information from children younger than 13.

How We Use the Information We Collect. Bubbleusa.com strives to make your shopping experience easy and convenient, from your initial search for products and services through the delivery of your requested items. The information we collect helps us meet this goal by allowing us to:

  • Customize your shopping experience and identify your preferences

  • Confirm, process, fulfill, and track your orders

  • Respond to your customer service inquiries or requests

  • Inform you of special values and featured items

  • Send you catalogs or promotional offers we believe will be of interest to you

  • Send you email and postal mail marketing communications and serve you targeted advertising

  • Send you Bubbleusa.com email and text-message updates

  • Inform you of recalls or other information on products you have purchased

  • Prevent or mitigate fraud and credit risk

  • Administer promotions, contests, sweepstakes, and rewards programs

  • Administer Bubbleusa.com credit cards

  • Improve our merchandise selection, Web sites, retail experience and customer service

  • Comply with applicable legal demands, laws and regulations

California Residents – Notice of Disclosure. California law gives California residents the right to request a notice describing the categories of Personal Information Bubbleusa.com shares with affiliated companies or other parties for their direct marketing purposes.

The notice that Bubbleusa.com gives California residents under California Civil Code sections 1798.83–1798.84 identifies the categories of Personal Information Bubbleusa.com shares with affiliated companies or others for their direct marketing purposes. The notice includes the names and addresses of those affiliated companies or others. If you are a California resident and would like a copy of this notice, please email us at privacy@Bubbleusa.com.com or write to us at:

Privacy and Compliance
9200 Brewerton rd. Brewerton, NY, 13029

Your Choices Regarding Bubbleusa.com Promotional Messages. You may decide to opt out of receiving promotional email, postal mail, text, and other promotional messages from Bubbleusa.com. To do so, please notify us by one of the following means:

  • Follow the “unsubscribe” link on any promotional email from Bubbleusa.com

  • Email us at customerprofilemgmt@Bubbleusa.com.com and tell us what marketing programs you want to opt-out of from Bubbleusa.com

  • Call us toll-free at 888-428-1295 FREE

  • Write to us at Bubbleusa.com Direct Marketing Services, 9200 Brewerton Rd Brewerton, NY 13029 (please note that an opt-out request sent by postal mail may take at least sixty (60) days to become effective)

Information Sharing. Bubbleusa.com may share your Personal Information with third parties in the following instances:

  • We may provide your Personal Information to third parties to process this information on our behalf. We require that these parties agree to process this information based on our instructions and requirements consistent with this Privacy Statement.

  • We may disclose your Personal Information to: (a) satisfy applicable law, regulations, legal process or valid governmental request; (b) enforce applicable Terms of Service, including investigation of potential violations of Terms of Service; (c) detect, prevent or mitigate fraud or security or technical issues; or (d) protect against imminent harm to the rights, property or safety of Bubbleusa.com, its customers or the public as required or permitted by law.

  • We may disclose Personal Information to third parties in connection with a merger, acquisition or sale (including any transfers made as part of insolvency or bankruptcy proceedings) involving Bubbleusa.com or its affiliated companies or as part of a corporate reorganization, stock or asset sale, or other change in corporate control.

  • We may also disclose to third parties aggregated or other information that does not identify you individually, such as how many customers viewed a particular product or web page, to conduct website analytics or to serve you targeted advertising.

Third-Party Web Sites. Bubbleusa.com.com and other Bubbleusa.com Web sites may contain links to, or plugins or widgets from, social media or other sites operated and maintained by third parties, over which we have no control. Privacy practices on such sites may be different from our Privacy Statement. Similarly, Bubbleusa.com.com and other Bubbleusa.com websites may be accessed and used from third-party sites that we do not control. Bubbleusa.com encourages you to consult the privacy policies that govern such sites before using them.

Information Security. Bubbleusa.com maintains reasonable and appropriate standards to safeguard your Personal Information.
When you enter Personal Information that contains a Social Security Number, driver’s license number or credit or debit card number at the designated and secured sections of Bubbleusa.com.com or other Bubbleusa.com websites, the site encrypts or encodes the information when sending it over the Internet. Personal Information that we collect and maintain is subject to physical, administrative, and technical controls that are consistent with recognized industry standards.

Bubbleusa.com processes Personal Information on our servers in the United States and in other countries. In some cases, we may process your Personal Information on a server outside your own country in accordance with this Privacy Statement and applicable law.
Avoiding Identity Theft. If you think someone has improperly accessed or used your Personal Information supplied to Bubbleusa.com or made unauthorized purchases at Bubbleusa.com using your Personal Information, please contact us immediately.

Consider taking the following steps to protect yourself against fraud and identity theft:
Review your account statements regularly. Carefully review your bank, credit card, and other account statements every month to ensure that all of your account activity is valid. Report any questionable charges promptly and in writing to the card or account issuer.
Review your credit report from time to time. Obtain and review your credit report periodically to ensure that all your information is correct. You can obtain a free credit report once per year by visiting //www.annualcreditreport.com or by calling 877-322-8228 877-322-8228 FREE. Carefully reviewing your credit report can help you spot problems and address them quickly. If you have any questions about your credit report or notice any inaccuracies, contact the relevant consumer reporting agency promptly at the telephone number listed on the report.

Create a fraud alert. Consider placing a fraud alert on your credit file. The fraud alert prompts creditors to contact you before opening any new accounts or increasing credit limits on your existing accounts. You can place a fraud alert on your credit file by contacting one of three consumer reporting agencies listed below. You need to contact only one of the three agencies in order to create the alert; the agency you contact is required by law to contact the other two. You will receive confirmation letters in the mail and then will be able to order a credit report from each of the three agencies, free of charge. The fraud alert will remain in your credit file for at least 90 days.

P.O. Box 740241
Atlanta, GA 30374
800-525-6285 800-525-6285FREE

P.O. Box 9532
Allen, TX 75013
888-397-3742 888-397-3742FREE

P.O. Box 6790
Fullerton, CA 92834
800-680-7289 800-680-7289FREE

For more guidance on steps you can take to protect your information and credit, contact the U.S. Federal Trade Commission by email at //www.consumer.ftc.gov/features/feature-0014-identity-theft or by telephone at 877-ID-THEFT 877-ID-THEFT (877-438-4338 877-438-4338 FREE), or write to the Commission at:
Identity Theft Clearinghouse
Federal Trade Commission
600 Pennsylvania Avenue NW
Washington, D.C. 20580

Changes to Your Personal Information. To help ensure that the Personal Information we store and process is accurate, complete and current, please contact us with changes to your Personal Information by one of the means described in the section about Your Choices Regarding Bubbleusa.com Promotional Messages above.

Unless otherwise required by law or for legitimate business purposes, we will make good-faith efforts to correct your Personal Information when you notify us of an error or a change. To prevent unauthorized changes, we ask individual customers to positively identify themselves before we process such requests.

We reserve the right to charge a small fee to process any request to update, correct or delete Personal Information. We also may decline to process certain requests that require a disproportionate technical or practical cost or effort or that could jeopardize the privacy of others or infringe upon Bubbleusa.com’ rights or property.

How to Contact Us with Questions or Comments. Please direct any questions or concerns regarding this Privacy Statement or Bubbleusa.com’ treatment of Personal Information to us through this Web site, by emailing us at privacy@Bubbleusa.com.com, or by writing to us at:
Privacy and Compliance
9200 Brewerton rd.
Brewerton, NY 13029
Upon receiving a written complaint from a customer, Bubbleusa.com contacts the customer directly. We will investigate your complaint promptly and diligently to address your concerns and to resolve any dispute quickly.
Bubbleusa.com regularly reviews its compliance with this Privacy Statement.
Privacy Statement Updates. This Privacy Statement may change from time to time. Bubbleusa.com will post on Bubbleusa.com.com and its other Web sites all changes to the Privacy Statement, and, if the changes are significant, will provide a more prominent notice of the Privacy Statement change. Each version of this Privacy Statement will be identified by its effective date, found at the main page of the Privacy Statement.

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